Software Licensing · SolarWinds

SolarWinds NPM and SolarWinds licensing for network monitoring

SolarWinds licensing for IT teams in Canada, the UK, the UAE, Saudi Arabia, Qatar and Pakistan. We help you choose between Network Performance Monitor, Hybrid Cloud Observability and the other SolarWinds tools, count your nodes correctly and set up monitoring that warns you before users notice.

Overview

SolarWinds licensing for teams that need to see problems early

Most IT outages are noticed first by the people affected. A switch port fails, a disk fills up or a database slows to a crawl, and the help desk phone starts ringing before anyone in IT knows something is wrong. Monitoring turns that around, so the IT team sees the problem first and often fixes it before it becomes an outage.

SolarWinds has been a standard name in network and server monitoring for many years. Its tools range from single products such as Network Performance Monitor to Hybrid Cloud Observability, which brings network, server, application and database monitoring together. SolarWinds licensing is mostly counted by the number of nodes you monitor.

As an authorised SolarWinds reseller we help you pick the right product, count your nodes honestly, supply the licences and set up alerts that matter rather than a flood of noise.

SolarWinds products we supply:

  • Hybrid Cloud Observability
  • SolarWinds Observability SaaS
  • Network Performance Monitor and Network Configuration Manager
  • Server and Application Monitor
  • Database Performance Analyzer
  • SolarWinds Service Desk and Web Help Desk

What we supply

SolarWinds NPM and licensing for networks, servers and service desks

Start with the area that hurts most, then add more SolarWinds monitoring when it pays.

Network Performance Monitor

Network Performance Monitor watches routers, switches, firewalls and wireless, with maps and alerts that show where a fault really is.

Hybrid Cloud Observability

Hybrid Cloud Observability combines network, server, application, database and cloud monitoring in one SolarWinds licence, counted per node.

SolarWinds Observability SaaS

The SaaS edition runs in the cloud, so there is no monitoring server to maintain. It suits teams with cloud heavy estates.

Server and Application Monitor by SolarWinds

Track CPU, memory, disk and the health of applications such as Exchange, SQL Server and IIS before they slow down.

SolarWinds Database Performance Analyzer

Find the slow queries and waits that make business systems feel sluggish, across SQL Server, Oracle and other databases.

SolarWinds Service Desk monitoring links

SolarWinds Service Desk and Web Help Desk turn alerts and user requests into tickets, so monitoring and support share one record.

How it works

How SolarWinds licensing works with ApexGenTech

Count, choose, set up, tune, then review before every renewal.

  1. 1DiscoverDevices, servers and apps to monitor.
  2. 2CountNodes and elements per SolarWinds product.
  3. 3ChooseSingle product or Hybrid Cloud Observability.
  4. 4SupplyLicences from an authorised SolarWinds reseller.
  5. 5TuneAlerts that matter, not noise.
  6. 6ReviewNode counts checked before renewal.

Buying options

SolarWinds licensing: per node, per product and SaaS

How SolarWinds counts what you monitor.

SolarWinds licensing models
OptionWhat is countedBest forWhat to watch
Hybrid Cloud ObservabilityNodes monitored, across network, systems and applicationsTeams wanting one monitoring platformChoose the edition that matches the features you need.
Single productsElements or nodes per product, such as Network Performance MonitorTeams with one clear need, such as network monitoringSeveral single products can cost more than one platform licence.
SolarWinds Observability SaaSHosts, devices and services monitored in the cloudCloud heavy estates without a monitoring serverData retention and add ons affect the price.
Service deskTechnicians or agentsIT support teamsMatch the edition to the ITIL processes you run.

SolarWinds sets its own editions, metrics and prices and updates them from time to time. Every quote confirms the current terms.

Where we supply

SolarWinds licensing in Canada, the UK, the Gulf and Pakistan

We supply SolarWinds licensing and monitoring setup to IT teams in six countries.

SolarWinds licensing in Canada

SolarWinds monitoring for Canadian companies, with alerts routed to the right team across time zones.

SolarWinds licensing in the UK

SolarWinds licensing for UK IT teams that need clear uptime reporting for clients and contracts.

SolarWinds licensing in the UAE

Network Performance Monitor and Hybrid Cloud Observability for data centres and enterprises across the Emirates.

SolarWinds licensing in Saudi Arabia

SolarWinds monitoring for Saudi organisations running large networks across several regions and sites.

SolarWinds licensing in Qatar

SolarWinds licensing for companies in Qatar that need early warning on network and server problems.

SolarWinds licensing in Pakistan

SolarWinds monitoring for Pakistani banks, telecoms and enterprises with many branches and links to watch.

Network monitoring

SolarWinds NPM for network performance monitoring

SolarWinds Network Performance Monitor, usually called SolarWinds NPM, watches routers, switches, firewalls and wireless equipment, maps the network and alerts you before users notice a problem.

SolarWinds NPM is sold as a subscription, on its own or inside Hybrid Cloud Observability, licensed by the number of nodes. We size SolarWinds NPM from your real device count and plan the move from older perpetual licences.

What SolarWinds NPM does:

  • Device and interface monitoring
  • Network maps and paths
  • Alerts before users notice
  • Licensed by node count
  • Standalone or in Hybrid Cloud Observability

Alert fatigue

SolarWinds monitoring that people actually read

The most common monitoring failure is not missing alerts. It is too many of them. When every slow ping sends an email, people stop reading, and the alert that matters is lost among hundreds that do not.

We tune SolarWinds alerts around what the business cares about: a site losing its link, a core switch failing, a database running out of space, a service that users depend on going down. Everything else goes into reports rather than inboxes.

How we set up SolarWinds alerts:

  • Alerts tied to business services
  • Dependencies so one fault sends one alert
  • Quiet hours for planned maintenance
  • Weekly capacity reports instead of noise
  • Escalation to the person on call

Security

Running SolarWinds securely

Monitoring servers can see most of your network, which makes them worth protecting carefully. We keep SolarWinds patched, limit who can sign in, use separate service accounts with the least access they need and keep the monitoring server off the open internet.

SolarWinds publishes its security guidance and product updates on the official SolarWinds website, and our security audits can include a review of how your monitoring platform is set up.

Choosing

SolarWinds or Nexora for the help desk side?

SolarWinds monitoring and a help desk work well together: an alert can open a ticket automatically. Some clients use SolarWinds Service Desk for that; others prefer our own Nexora help desk, which also handles facilities and HR requests. We will tell you honestly which fits.

If your team also needs endpoint patching and Active Directory tools, compare SolarWinds with ManageEngine licensing. Many IT teams run tools from both.

Counting nodes

Counting nodes for SolarWinds licensing per node

Most SolarWinds licensing is counted per node, and the count decides the price. A node is usually a device such as a switch, router, firewall or server, but each SolarWinds product counts slightly differently, and interfaces or volumes can matter on some older licences.

Before we quote, we run a discovery of your network or use your existing device list, remove test kit and duplicates, and agree which devices really need monitoring. Printers and access points may need only light monitoring, while core switches, firewalls and servers deserve full coverage. That careful count often means a smaller tier is enough.

We also leave sensible headroom. Networks grow, and a SolarWinds licence that is full on day one becomes an urgent purchase six months later.

What usually needs full SolarWinds monitoring:

  • Core switches, routers and firewalls
  • Physical and virtual servers
  • Business critical applications
  • Cloud resources in AWS and Azure
  • Links to branches and data centres

Why ApexGenTech

Why buy SolarWinds licensing from us

We run monitoring for our own clients under support plans, so we know which SolarWinds features earn their keep. We size licences from a real device count, not a guess, and set up dashboards your managers will understand.

If you also need licences for the servers you monitor, see our Microsoft licensing and VMware licensing pages.

FAQ

SolarWinds NPM FAQs

Is ApexGenTech an authorised SolarWinds reseller?

Yes. ApexGenTech is an authorised SolarWinds reseller, supplying SolarWinds licensing, setup and support in Canada, the UK, the UAE, Saudi Arabia, Qatar and Pakistan.

How is SolarWinds licensing counted?

Most SolarWinds licensing is counted by the number of nodes or elements you monitor. Hybrid Cloud Observability is licensed per node across network, systems and applications.

Should we buy Network Performance Monitor or Hybrid Cloud Observability?

If you only need network monitoring, Network Performance Monitor may be enough. If you also want server, application and database monitoring, Hybrid Cloud Observability is often better value.

Is there a cloud version of SolarWinds?

Yes. SolarWinds Observability SaaS runs in the cloud, so there is no monitoring server for you to maintain.

Can SolarWinds alerts create help desk tickets?

Yes. Alerts can open tickets in SolarWinds Service Desk or in another help desk, including Nexora, so monitoring and support share one record.

What counts as a node in SolarWinds licensing?

A node is usually a monitored device such as a switch, router, firewall or server. Each SolarWinds product counts slightly differently, so we confirm the per node count for your products before quoting.

Do you provide SolarWinds licensing in Saudi Arabia and Qatar?

Yes. We provide SolarWinds licensing in Saudi Arabia and Qatar, as well as Canada, the UK, the UAE and Pakistan.

How is SolarWinds NPM licensed?

By node count, as a subscription, either on its own or within Hybrid Cloud Observability. We count your routers, switches, firewalls and servers so SolarWinds NPM is sized correctly.

Do we need SolarWinds NPM or the full observability bundle?

If you mainly need network monitoring, SolarWinds NPM on its own is enough. If you also monitor servers, applications and databases, Hybrid Cloud Observability can cost less than separate products.

Get your SolarWinds licensing sized properly

Tell us roughly how many devices, servers and applications you want to monitor. We will recommend the right SolarWinds product and quote it clearly.